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GPT-Live

How Should an Enterprise Design a Voice Agent? — From Callbots to GPT-Live, What Changed After Building Them

October 6, 2026 by Peter
A diagram places a Live Conversation Runtime between telephony and enterprise systems. The central Voice Runtime connects to CRM, Business Authority, Tools, and Durable State, with Human Handoff leading to Human Authority below; a chained STT–LLM–TTS pipeline appears as a comparison on the left.

From an n8n + Whisper voice-agent PoC to GPT-Live and Ultravox, this article explains why Enterprise Voice AI has shifted from assembling speech pipelines to designing boundaries between CRM, telephony, live conversation, human handoff, and business authority.

Categories Enterprise AI Tags Contact Center, GPT-Live, Realtime API, Ultravox, Voice Agent

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